Terms of service

These terms govern your use of Mnemocast — its apps, websites and meetings. "Mnemocast", "we" and "us" mean [legal entity name and address]. By creating an account or joining a meeting, you agree to them.

If you use Mnemocast through another company's product, that company's terms apply to you as well, and it is responsible for your use through its product. Companies that build on the Mnemocast API agree to separate integration terms [to be written].

Pre-release

Mnemocast is in development. Features may change or be withdrawn, the service may be unavailable at times, and we may reset test data. Do not rely on it for anything that cannot tolerate that.

Who can use Mnemocast

• You must be at least 13 years old.
• If you are under 18, you confirm that a parent or guardian agrees to you using Mnemocast and to these terms.
• You must give an accurate date of birth when asked. Giving a false one is a breach of these terms.
• Keep your sign-in details to yourself. You are responsible for what happens under your account.

Meetings

• A meeting's host decides who may join, what they may do, and whether agents are allowed. Hosts can remove participants; a removed participant must not try to rejoin.
• Respect the people you meet. Do not record a meeting by any means without the consent the law requires where you and the other participants are — in many places, that is everyone's consent. Mnemocast's own recording asks everyone in the meeting to agree; if you start one, you are responsible for any further duty the law places on you where you are.
• If you can watch or download a recording, it is for you, as someone who was in the meeting. Do not publish or share it with people who were not there without the consent of the people in it.
• Meetings may include people aged 13 to 17. Behave accordingly.

Bringing an AI agent

If you bring an AI agent into a meeting:

• You are responsible for it, as if its words were your own.
• It is shown to everyone as an agent, with its provider's name. You must not disguise it or present it as a person, including as yourself.
• It may join only where the host allows agents, and only while you are there — unless you have set it to attend on your behalf and the room allows that.
• The company that provides the agent handles what the agent hears under its own terms. Choose a provider you trust with other people's words.

What you must not do

• Break the law, or use Mnemocast to harass, threaten, exploit or harm anyone — above all, anyone under 18.
• Share content you have no right to share, or that is unlawful.
• Get around a removal, a room's rules, the age requirements, or the way agents are identified.
• Try to reach accounts, meetings or systems you are not allowed to, or interfere with the service's security or operation.
• Send spam or malware, or use the service to overload other systems.

Your content

What you say and share in meetings is yours. You give us only the permission we need to carry it to the other participants and run the service, and, when a host records a meeting, to keep the recording for 30 days for those who were there and agreed to be recorded (see the privacy policy). Meetings are not recorded unless a host starts a recording.

Share only what you have the right to share. If you record a meeting, you are responsible for having the right to record what is in it.

Copyright

We respect copyright and expect you to. If you believe something kept on Mnemocast, such as a recording, infringes your copyright, send a notice to our designated agent at support@mnemocast.com (subject "Copyright notice"), or by post to [legal entity name and address], with: your contact details; the work you say is infringed; where it is on Mnemocast (the meeting or recording link); a statement that you believe in good faith the use is not authorised; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for them; and your physical or electronic signature.

We will remove or disable access to material we are told infringes and tell the person who recorded it, who may send a counter-notice. We end the accounts of people who repeatedly infringe.

Plans and payment

Mnemocast is free to use within the Free plan's limits. Pro and Team are paid subscriptions, billed in advance, yearly or monthly, at the prices shown when you subscribe. Prices are in US dollars and do not include any sales tax or VAT that applies where you live.

A subscription renews automatically at the end of each period until you cancel it. You can cancel at any time: on the web under Your plan, or in your phone's store settings if you subscribed in the app. It then runs to the end of the period you have paid for, and is not refunded for the part unused, except where the law gives you a right to a refund.

A Team is paid for by its owner, who chooses the number of seats and decides who holds them. If a payment fails, your plan continues for a short time while the card is retried, then returns to Free. We will tell you at least 30 days before a price rise takes effect for you; you can cancel before then.

Payments on the web are taken by Stripe, and in the app by Apple or Google under their own terms. We never see your card details.

API plans for developers start on Sandbox, free and with monthly limits. Growth and Scale are charged their monthly fee in advance, and use beyond what each plan includes at the end of each month, at the rates on our pricing page, from usage we measure. You can see your usage at any time in the developer console. Enterprise is by separate agreement.

Suspension and ending

You can stop using Mnemocast at any time and ask us to delete your account. We may suspend or close an account that breaks these terms, or where the law requires it, and will tell you why unless the law or safety prevents it.

No warranty

Mnemocast is provided as it is and as available, without warranties of any kind, to the extent the law allows. We do not promise that it will be uninterrupted, error-free, or suitable for a particular purpose.

Limits on liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by other participants or by agents they bring. Our total liability for any claim is limited to [amount, for example the fees you paid in the previous 12 months, or a fixed sum]. Nothing in these terms limits liability that cannot be limited by law.

Changes, law and contact

If we change these terms in a way that matters, we will post the new version here before it takes effect, and tell account holders by email. These terms are governed by the laws of [governing law and courts]. Questions: support@mnemocast.com.